You can perform actions on multiple leads or opportunities at the same time using bulk actions.
Perform Bulk Actions
Bulk actions are available for both Leads and Opportunities.
Navigation
Sales โ Leads / Opportunities โ Select Records โ Bulk Actions
To perform bulk actions:
- Go toย Sales โ Leadsย orย Sales โ Opportunities.ย
- Select one or more records using theย checkbox.ย
- Click onย theย bulk actions menu.ย
- Choose the required action.ย
Available bulk actions include:
- Update Stageย
- Update Fieldsย
- Archiveย
- Compose Mailย
- Merge Leadsย (available for Leads)ย
Add Tasks and Activities
You can add tasks and activities to both leads and opportunities to track follow-ups and actions.
Navigation
Sales โ Leads / Opportunities โ Record List โ Task / Activity Iconย
Add Tasks or Activities from the List View
You can add tasks or activities directly from the list view.
To add a task or activity from the list:
- Go toย Sales โ Leadsย orย Sales โ Opportunities.ย
- Locate the required lead or opportunity.ย
- Click theย task or activity iconย next to the record.ย
- Enter the required details.ย
- Save the task or activity.ย
Add Tasks or Activities from Inside a Record
You can also add tasks or activities from within a lead or opportunity.
Navigation
Sales โ Leads โ Select Lead โ Lead Profile โ Tasks / Activities
OR
Sales โ Opportunities โ Select Opportunity โ Opportunity Profile โ Tasks / Activities
To add from within a lead or opportunity:
- Open the requiredย leadย orย opportunity.ย
- Navigate to theย Tasks or Activitiesย section.ย
- Clickย Add.ย
- Enter the details andย save.ย
Tasks and activities help ensure timely follow-ups and better tracking of sales actions.