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Contact Profile Actions: View, Notes, Tasks, Email, and Request Documents

CRM

View Contact Profile 

Navigation 

General โ†’ Contacts โ†’ Select Contact 

Steps 

  1. Navigate toย General โ†’ Contacts.ย 
  1. Clickย theย Contact Name.ย 
  1. Theย Contact Profileย will open.ย 

Create Notes for Contact 

Navigation 

General โ†’ Contacts โ†’ Select Contact โ†’ Contact Profile โ†’ Notes 

Steps 

  1. Navigate toย General โ†’ Contacts.ย 
  1. Open theย Contact Profile.ย 
  1. Clickย Notes.ย 
  1. Clickย Add Note.ย 
  1. Enter note details.ย 
  1. Save.ย 

Create Tasks for Contact 

Navigation 

General โ†’ Contacts โ†’ Select Contact โ†’ Contact Profile โ†’ Tasks 

Steps 

  1. Navigate toย General โ†’ Contacts.ย 
  1. Open theย Contact Profile.ย 
  1. Clickย Tasks.ย 
  1. Clickย Add Task.ย 
  1. Enter task details.ย 
  1. Clickย Save.ย 

Send Email to Contact 

Navigation 

General โ†’ Contacts โ†’ Contact Record โ†’ Compose Mail 

Steps 

  1. Navigate toย General โ†’ Contacts.ย 
  1. Locate the contact.ย 
  1. Clickย Compose Mail.ย 
  1. Enter email details.ย 
  1. Clickย Send.ย 

Send and Request Documents from Contact 

Navigation 

General โ†’ Contacts โ†’ Select Contact โ†’ Contact Profile โ†’ Send & Request Documents 

Steps 

  1. Navigate toย General โ†’ Contacts.ย 
  1. Open theย Contact Profile.ย 
  1. Clickย Send & Request Documents.ย 
  1. Selectย documentย template.ย 
  1. Clickย Send.ย 

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