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Bulk Actions and Task Management for Leads and Opportunities in Oorwin

CRM

You can perform actions on multiple leads or opportunities at the same time using bulk actions. 

Perform Bulk Actions 

Bulk actions are available for both Leads and Opportunities. 

Navigation

Sales โ†’ Leads / Opportunities โ†’ Select Records โ†’ Bulk Actions

To perform bulk actions: 

  1. Go toย Sales โ†’ Leadsย orย Sales โ†’ Opportunities.ย 
  1. Select one or more records using theย checkbox.ย 
  1. Click onย theย bulk actions menu.ย 
  1. Choose the required action.ย 

Available bulk actions include: 

  • Update Stageย 
  • Update Fieldsย 
  • Archiveย 
  • Compose Mailย 
  • Merge Leadsย (available for Leads)ย 

Add Tasks and Activities 

You can add tasks and activities to both leads and opportunities to track follow-ups and actions.

Navigation

Sales โ†’ Leads / Opportunities โ†’ Record List โ†’ Task / Activity Iconย 

Add Tasks or Activities from the List View 

You can add tasks or activities directly from the list view. 

To add a task or activity from the list: 

  1. Go toย Sales โ†’ Leadsย orย Sales โ†’ Opportunities.ย 
  1. Locate the required lead or opportunity.ย 
  1. Click theย task or activity iconย next to the record.ย 
  1. Enter the required details.ย 
  1. Save the task or activity.ย 

Add Tasks or Activities from Inside a Record 

You can also add tasks or activities from within a lead or opportunity. 

Navigation

Sales โ†’ Leads โ†’ Select Lead โ†’ Lead Profile โ†’ Tasks / Activities

OR

Sales โ†’ Opportunities โ†’ Select Opportunity โ†’ Opportunity Profile โ†’ Tasks / Activities

To add from within a lead or opportunity: 

  1. Open the requiredย leadย orย opportunity.ย 
  1. Navigate to theย Tasks or Activitiesย section.ย 
  1. Clickย Add.ย 
  1. Enter the details andย save.ย 

Tasks and activities help ensure timely follow-ups and better tracking of sales actions. 

Need more help?

Our onboarding team is here to assist. You can raise a ticket from the Help Center or request a personalized onboarding session.

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