You can perform actions on multiple leads or opportunities at the same time using bulk actions.
Perform Bulk Actions
Bulk actions are available for both Leads and Opportunities.
Navigation
Sales → Leads / Opportunities → Select Records → Bulk Actions
To perform bulk actions:
- Go to Sales → Leads or Sales → Opportunities.Â
- Select one or more records using the checkbox.Â
- Click on the bulk actions menu.Â
- Choose the required action.Â
Available bulk actions include:
- Update StageÂ
- Update FieldsÂ
- ArchiveÂ
- Compose MailÂ
- Merge Leads (available for Leads)Â
Add Tasks and Activities
You can add tasks and activities to both leads and opportunities to track follow-ups and actions.
Navigation
Sales → Leads / Opportunities → Record List → Task / Activity IconÂ
Add Tasks or Activities from the List View
You can add tasks or activities directly from the list view.
To add a task or activity from the list:
- Go to Sales → Leads or Sales → Opportunities.Â
- Locate the required lead or opportunity.Â
- Click the task or activity icon next to the record.Â
- Enter the required details.Â
- Save the task or activity.Â
Add Tasks or Activities from Inside a Record
You can also add tasks or activities from within a lead or opportunity.
Navigation
Sales → Leads → Select Lead → Lead Profile → Tasks / Activities
OR
Sales → Opportunities → Select Opportunity → Opportunity Profile → Tasks / Activities
To add from within a lead or opportunity:
- Open the required lead or opportunity.Â
- Navigate to the Tasks or Activities section.Â
- Click Add.Â
- Enter the details and save.Â
Tasks and activities help ensure timely follow-ups and better tracking of sales actions.